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CONFIDENTIALITY POLICY

DiagnoEasy Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, useand disclosure of Your information wherein We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of your information in accordance with this Privacy Policy

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Application means the online platform provided by the Company visited/downloaded by You on any electronic device, named www.diagnoeasy.com
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to DiagnoEasy Healthtech Pvt Ltd .
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: India
  • Device means any device that can access the Service such as a computer, Laptop, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Application or the Website or both.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to https://www.diagnoeasy.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone/Mobile Number number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data
  • Login through Facebook, Gmail and other similar platforms

Usage Data

Usage Data is collected automatically when using the Service

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve andanalyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Flash Cookies. Certain features of our Service may use local stored objects(or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).


Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remainon Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser

We use both Session and Persistent Cookies for the purposes set out below:
  • Necessary / Essential Cookies Type: Session Cookies Administered by: UsPurpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies identify if users have accepted the use of cookies on the Website
  • Functionality Cookies Type: Persistent Cookies Administered by: UsPurpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your Personal Data for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.


We may share Your personal information in the following situations:
  • With Service Providers: We may share Your Personal Data with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your Personal Data with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your Personal Data with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share Personal Data or otherwise interact in the public areas with other users, such Personal Data may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your Personal Data for any other purpose with Your consent from time to time.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolved isputes, and enforce our legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this datais used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to—and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your dataistreated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Dataistransferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or other applicable government authorities).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that suchaction is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrong doing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Other legal Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use industry standard commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take immediate steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: compliance@diagnoeasy.com in Terms and Conditions

General Terms and Conditions for Online Sales

  1. Subject and scope
    • These General Terms and Conditions for Online Sales (herein after referred to as “General Terms”) apply to all purchase orders you place on the DiagnoEasy online store located at https://www.diagnoeasy.com in(herein after referred to as “Website.)
    • These General Terms shall apply exclusively. We do not accept any conflicting or deviating terms and conditions, unless this has been agreed in the individual case with a legal representative of DiagnoEasy Healthtech Pvt Ltd in writing.
    • These General Terms apply equally to commercial entities and consumers. Differing provisions for consumers have been made where necessary
  2. Order process and conclusion of purchase agreement
    • The product presentation on our Website does not represent an offer but shall be understood as a non-binding invitation for the customer to submit an order.
    • By clicking the “……….. …………” button, you send us a binding offer for the conclusion of a purchase agreement with DiagnoEasy Healthtech Pvt Ltd regarding the items in your shopping cart (herein after referred to as “Order”).
    • The DiagnoEasy Healthtech Pvt Ltd. may, at its discretion, accept or reject the Order. DiagnoEasy Healthtech Pvt Ltd will accept your Order by sending an order confirmation or simply by delivering the ordered product to you. In case of bookings on advance payment, the purchase agreement is subject to the condition of and shall become binding for DiagnoEasy Healthtech Pvt Ltd only upon receipt of the full payment for the purchase.
    • If you place an Order through our Website, the ordering process comprises four steps:
      1. You select the desired service
      2. You check all items in your shopping cart and apply any necessary changes. You click the “Check out” button to proceed to payment.
      3. If you have not already done so, you log into your user account with email and password and enter the required customer data for the invoice.
      4. Finally, on the “Checkout” page, you select the preferred method of payment and confirm your acceptance of the conditions that shall apply to the purchase. Here, you can again change the invoice details, check your purchase data and return to the cart by clicking “Back to cart”. By clicking “Buy now”, your Order becomes binding
    • With our order confirmation and/or delivery, we will send you a copy of the corresponding Order, including the corresponding invoice, to your email address.
  3. Prices, delivery costs, taxes and duties
    • Service costs shall be charged for the completion of the service.
    • Any additional custom taxes, duties, fees, imposts, tariffs and charges that may be raised by particular countries or authorities related to the conclusion or execution of your Order shall be borne by you. In the event DiagnoEasy Healthtech Pvt Ltd is required to pay such charges to any authority, you shall indemnify and hold harmless DiagnoEasy Healthtech Pvt Ltd for any such payments.
    • In the event of obvious errors on the Website or made in connection with your Order DiagnoEasy Healthtech Pvt Ltd reserves the right to correct the error and charge you the correct price. In such a situation, we will contact you and offer you the option of booking the servicess at the correct price or cancelling your Order.
  4. Payment conditions
    • You can select one of the payments methods described on the Website. DiagnoEasy Healthtech Pvt Ltd reserves the right to exclude or include particular payment methods at any time.
    • In case of payment by credit card, Debit Card, Cash on Delivery, UPI, your payment will be executed by our payment service provider Razorpay using their discrete secure infrastructure. Razorpay reserves the right to decline the processing of payments in cases of suspected fraud or other irregularity.
    • If you choose “Prepayment” as payment method, we will send you an invoice including our banking details by email. You shall be obligated to pay the amount due without delay in full, including any bank charges for DiagnoEasy Healthtech Pvt Ltd . Our acceptance of your Order in this case will be subject to receipt of your payment
    • If your repayment has not be made within 14 days upon receipt of the invoice, DiagnoEasy Healthtech Pvt Ltd will have the right to rescind the contract; the right of DiagnoEasy Healthtech Pvt Ltd to raise claims for damages on such grounds shall not be affected thereby.
    • You may not set off any amounts due whatsoever from DiagnoEasy Healthtech Pvt Ltd against amounts due to DiagnoEasy Healthtech Pvt Ltd , unless expressly allowed by mandatory applicable Consumer protection law.
  5. Use of personal information
    • To register on the Website, you need to specify a login name and a password. DiagnoEasy Healthtech Pvt Ltd further needs your contact information for issuing the invoice. You are responsible for keeping this information correct, confidential, and up to date.
    • By completing the contact form, you ensure and take full responsibility that the entered data truly identifies you as a natural person or as a representative of the specified organization. If you place an Order on behalf of an organization, you ensure that you have the authority to do so. In particular, you are responsible that any GST number you enter is appropriate and correct.
    • DiagnoEasy Healthtech Pvt Ltd is not liable for any consequences that may result from incorrect, incomplete, or false information you have entered or from data you have changed subsequently to your Order.
    • In case of online payments, you are required to enter your payment details. Online payment information related to your Order is processed by DiagnoEasy Healthtech Pvt Ltd 's payment service provider Razorpay. DiagnoEasy Healthtech Pvt Ltd does not receive detailed information(such as your credit card number) from transactions but instead receives information about whether the payment has been performed successfully or not.
    • By placing your Order, you agree that your contact and payment information may be used to process your payment and to execute your Order
  6. Data protection
    • DiagnoEasy Healthtech Pvt Ltd shall comply with the provisions of the Indian Data Protection Act (DSG 2000) and take all reasonable measures to keep your personal information confidential and secure
    • DiagnoEasy Healthtech Pvt Ltd will disclose your personal information to third parties only to the extent necessary to process your payment, to enforce and fulfill the purchase agreement, to comply with legal and administrative obligations, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities if any.
    • DiagnoEasy Healthtech Pvt Ltd will not disclose your personal information to any third parties for marketing and advertising purposes without your explicit consent.
  7. Liability:

    Unless DiagnoEasy Healthtech Pvt Ltd is proven to have defaulted intentionally or through gross negligence, claims for damages or the rescission of the contracton grounds of late delivery is excluded. DiagnoEasy Healthtech Pvt Ltd'stotal liability in any matter arising out of or related to these General Terms is limited to the purchase price.
  8. Miscellaneous:
    • DiagnoEasy Healthtech Pvt Ltd may assign, transfer or otherwise dispose its rights and obligations under the purchase agreement with you, in whole or in part, at any time without notice to you. You may not assign the purchase agreement or transfer any rights hereunder
    • If any part of these General Terms is or becomes legally invalid or ineffective, the validity of the other provisions shall not be affected thereby. In this case, the invalid or ineffective provision shall be replaced by a provision which comes as close as possible to the economic purpose of the invalid or ineffective provision
    • DiagnoEasy Healthtech Pvt Ltd reserves the right to amend these General Terms after prior written notification. Changes shall apply to your existing purchase agreements only, subject to the conditions that DiagnoEasy Healthtech Pvt Ltd has informed you about the intended changes in writing and that you did not object to the changes within a period of four weeks
    • Any and all changes and amendments to a purchase agreement concluded with DiagnoEasy Healthtech Pvt Ltd shall be submitted in writing. This shall also apply to a waiver of this written form clause.
    • The place of performance regarding delivery and payment shall exclusively be India. If the purchaser is a consumer, Indian Consumer Protection Act shall apply.
    • These General Terms shall be governed by Indian law, to the exclusion of its conflict of law rules. The place of jurisdiction shall be the court having subject-matter jurisdiction in India. If you are a purchaser outside of India, DiagnoEasy Healthtech Pvt Ltd is entitled to bring action against you regarding all disputes related to the purchase agreement also at your residence, registered office or place of establishment.

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